From Laboratory to Life
From Laboratory to Life

HomeContact UsFrequently Asked Questions
FAQs


General Inquiries
Is G & W Laboratories, Inc. a publicly traded company?

G & W Laboratories, Inc. is a privately held, family-owned business for which there is no publicly traded stock or publicly available financial information. Although we appreciate your interest in our company, we are committed to preserving our business tradition of private ownership and internal development.

How can I contact you?

Our corporate phone number is 800-922-1038. Our email address is sales@gwlabs.com. Our mailing address is G & W Laboratories, Inc., 111 Coolidge Street, South Plainfield, NJ 07080. Our fax number is 908-753-1587.

What are your business hours?

We maintain general business office hours Monday to Friday, 8:00 a.m. to 5:00 p.m. Eastern time, excluding legal holidays. You may leave a voice mail in our general delivery mailbox at any time, and the message will be directed to the appropriate person for prompt handling during regular business hours.


Consumer Inquiries
As a pharmaceutical company, how is G & W regulated by the Food and Drug Administration?

G & W Laboratories, Inc. is a registered drug establishment under the authority of the FDA. We, like all pharmaceutical companies, are subject to a broad body of rules called cGMPs (current Good Manufacturing Practices) issued by the FDA to ensure the safety and effectiveness of the drug products we develop and produce. FDA conducts periodic inspections, and we are proud that our company has completed successful inspections.

Are generic pharmaceuticals just as safe and effective as brand name medicines?

Absolutely. We maintain the same high quality level of ingredients, processing and facilities to guarantee that our drug products meet the same safety and effectiveness profile of brand name drugs.

Does G & W offer an indigent patient program for dispensing its drug products?

G & W does not currently sponsor an indigent patient program, although we have long upheld our corporate social responsibilities by making significant annual contributions from profits to charitable causes. We strive to contain costs of our drug products so they are affordable while also ensuring they meet the highest quality standards.


Professional and Commercial Inquiries
How do I obtain a certificate of liability insurance?

Please complete and email the request for a certificate of insurance.

How do I obtain a product catalog?

Please call Customer Service at 1-800-922-1038 and a sales associate will be pleased to forward a copy to you.

Does G & W accept and generate EDI documents?

Yes, we process X.12 version 3060 through 4030. The document types are:
850 & 875 Purchase Orders - Inbound
810 & 880 Invoices - Outbound
856 Advanced Ship Notices (ASN) - Outbound
844 Chargebacks - Inbound
820 Electronic Funds Transfers (EFTs) - Inbound

What value added network (VAN) provider does G & W use?

Sterling Commerce.

What EDI qualifier and identification (ID) does G & W use?

Our qualifier is "11". Our ID is "PG0113441".

How do I become an EDI trading partner with G & W?

Please contact our EDI coordinator at 908-753-2000 ext. 3051, or Email us at edi@gwlabs.com

gutter